PortAlliance Federal Credit Union

Welcome HRTEFCU Members

We are pleased to extend a warm welcome to the members of HRT Employees Federal Credit Union. We thank your Board of Directors for their vote to merge with PortAlliance Federal Credit Union, as well as the overwhelming vote by membership in support of this decision. As we welcome you to the PortAlliance FCU family, we are committed to maintaining a high quality service for all members and extending all of our services to you, our newest members.

This merger will bring a number of positive changes for you.

  • greater convenience with 2 additional full-service branches
  • additional access to over 2,500 shared branches worldwide
  • access to over 100,000 surcharge-free ATMs* over our participating networks
  • free online banking, mobile banking, bill pay, eStatements, 24/7 phone banking
  • access to a wide array of loan and savings products & exclusive discounts
  • 1.0% APR discount when you refinance your current HRTEFCU loan with us**

The merger process is very detailed and won’t occur overnight.

Both credit unions will continue to operate independently until information systems can be combined. We have completed several phases of our merger process and hope to achieve this goal by November 1, 2013. Rest assured we are working to make the merger process as seamless as possible, but we will need your help in doing so.

Please contact us to avoid interruption of your direct deposit, payroll or benefits.

Your direct deposit from HRT payroll will automatically be changed over for you. Direct deposit forms for all other types of payroll and benefits will be mailed out to assure no interruptions in your account. You may request additional direct deposit forms to be mailed to you by sending an email with your contact number, full name and current address to memberservices@portalliancefcu.com or come into any of our branches for assistance.

We are offering a $25.00 voucher as our gift to you!***

This is meant to assist you in the change in the minimum balance of your share savings account from $5.00 to $25.00. Feel free to visit the branch on 1304 Monticello Ave anytime from now until November 30, 2013 to redeem and learn more about ways we are able to serve you. All members will have until December 1, 2013 to bring their minimum balance up to the $25 par value.

Feel free to contact us anytime with questions.

We recognize that you will have many questions, and we are working on getting you the information you need to understand how the process will start and what you can expect over the next few months. We have included some information about PortAlliance and the products and services we offer. We will continue to send out updates as we have them, or you may visit this web page for the most up-to-date merger information at any time.

If you have any additional questions or concerns, please do not hesitate to contact us at 757.461.1796. On behalf of the management and staff of both HRTEFCU and PortAlliance FCU, we thank you in advance for your patience and welcome you to our family.

* Some operators of ATMs may charge a fee to access your account through their ATM.

**1.0% APR discount applies to existing balance only; no new money may be added to refinanced loans or lines of credit. Must keep same remaining term on loan/line of credit, for example, a loan with a balance of $987.53 at 18.0% APR with 11 months remaining will be refinanced at $987.53 at 17.0% APR for 11 months. For all vehicle loans, a vehicle single interest fee of $49 will be charged and may be added to the remaining balance of the vehicle loan.

***This offer is only valid for existing HRTEFCU members who open a new PortAlliance FCU Share Savings account between October 1, 2013 and November 30, 2013. Not valid for existing PortAlliance FCU members. Only one voucher may be redeemed per person and/or per account. Void if copied or transferred, or where prohibited. PortAlliance FCU reserves the right to cancel this promotional voucher at any time for any reason without notice. This credit union is federally insured by the National Credit Union Administration, a U.S. Government agency.