PortAlliance Federal Credit Union

Contact Us

FOR YOUR PROTECTION: When contacting us via e-mail, NEVER include social security numbers, credit card numbers, PIN numbers, or other private information. PortAlliance staff will NEVER ask for your PIN.

To contact us via e-mail, send a message to Member Services and we'll get back with you shortly.

  Mail    Shipping
 

P.O. Box 12719
Norfolk, VA 23541-0719

 

5670 Raby Road
Norfolk, VA 23502

  Phone/Fax    AudioPort (Touch Tone System)
 

Phone: 757.461.1796
Toll Free: 800.335.1796
Fax: 757.893.9144

 

877.289.2616

  Lost/Stolen VISA    Supervisory Committee
 

for credit cards: 800.808.7230
for
ATM/Check Cards: 888.241.2510

 

P.O. Box 41001
Norfolk, VA 23541

  Branch Locations

ATM's are available at both of our branches.

Location
    Hours

Main Branch
5670 Raby Rd
Norfolk, Virginia 23502

Phone: 757.461.1796
Toll Free: 800.335.1796
Fax: 757.893.9144

 

Lobby:
Mon, Tue, Thu     9 a — 5 p
Wed     10 a — 5 p
Fri     9 a — 5:30 p
Sat     9 a — 1 p

Drive Thru:
Mon, Tue, Thu     9 a — 5 p
Wed     10 a — 5 p
Fri     9 a — 6 p
Sat     9 a — 1 p

Base Branch
1968 Gilbert St
Norfolk, Virginia 23511
Phone: 757.423.6857
Fax: 757.489.0304

 

Lobby:
Mon, Tue, Thu     8 a — 3:30 p
Wed     10:30 a — 3:30 p
Fri     8 a — 4:30 p

 
 Credit Union Service Centers

We are members of the Credit Union Service Centers, which offer extended business hours and over 2,500 locations worldwide! Below is a list of the service centers in Hampton Roads. To find the location nearest to you, call or click:

1.800.919.CUSC (2872)
- or -
www.cuservicecenter.com
 

Location  Hours

CU Service Center
5957 E Virginia Beach Blvd
Norfolk, VA 23502

Phone: 757.274.0180
Fax: 757.274.0184

 

Mon thru Fri     9 a — 6 p
Sat     9 a — 5 p

CU Service Center
677 Battlefield Blvd
Chesapeake, VA 23320

Phone: 757.548.1047
Fax: 757.548.8395

 Mon thru Fri     9 a — 7 p
Sat     9 a — 5 p

CU Service Center
1600 George Washington Memorial Hwy
Yorktown, VA 23693

Phone: 757.599.4541
Fax: 757.591.9144

 Mon thru Fri     9 a — 7 p
Sat     9 a — 5 p