PortAlliance Federal Credit Union

Contact Us

FOR YOUR PROTECTION: When contacting us via e-mail, NEVER include social security numbers, credit card numbers, PIN numbers, or other private information. PortAlliance staff will NEVER ask for your PIN.

To contact us via e-mail, send a message to Member Services and we'll get back with you shortly.

 Mail  Shipping

P.O. Box 12719
Norfolk, VA 23541-0719


5670 Raby Road
Norfolk, VA 23502

 Phone/Fax  AudioPort (Touch Tone System)

Phone: 757.461.1796
Toll Free: 800.335.1796
Fax: 757.893.9144



 Lost/Stolen VISA  Supervisory Committee

for credit cards: 800.808.7230
ATM/Check Cards: 888.241.2510


P.O. Box 41001
Norfolk, VA 23541

 Branch Locations

ATM's are available at each of our branches.


Main Branch
5670 Raby Rd
Norfolk, Virginia 23502

Phone: 757.461.1796
Toll Free: 800.335.1796
Fax: 757.893.9144


Mon, Tue, Thu     9 a — 5 p
Wed     10 a — 5 p
Fri     9 a — 5:30 p
Sat     9 a — 1 p

Drive Thru:
Mon, Tue, Thu     9 a — 5 p
Wed     10 a — 5 p
Fri     9 a — 6 p
Sat     9 a — 1 p

Base Branch
1968 Gilbert St
Norfolk, Virginia 23511
Phone: 757.423.6857
Fax: 757.489.0304


Mon, Tue, Thu     8 a — 3:30 p
Wed     10:30 a — 3:30 p
Fri     8 a — 4:30 p

HRT Branch
1304 Monticello Ave
Norfolk, Virginia 23510
Phone: 757.461.1796
Fax: 757.222.6102


Mon, Tue, Thu, Fri    9 a — 4 p
Wed     10:30 a — 4 p

 Shared Branch Locations

Co-op Shared Branch logoPortAlliance’s participation in the CO-OP Shared Branch network means convenience when, where and how you want it. As our member, you can visit any of the more than 5,000 locations where you see the CO-OP Shared Branch logo, and conduct transactions just like you were at your home branch.

  • Get person-to-person assistance with your accounts, even when you’re far from home
  • Make deposits, transfers, account inquiries and much more
  • Take advantage of over 5,000 convenient locations and more than 2,000 self-service locations covering all 50 states
  • Simply have your credit union name, account number, and a government ID and you’ll have access to your accounts
  • Easily locate a shared branch wherever you are—through any of our locator tools, including phone, mobile app or Internet


Find a branch location right now at www.co-opsharedbranch.org

or call 1-888-SITE-CO-OP.