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REMEMBER: PortAlliance Federal Credit Union will NEVER contact you requesting personal information - WE ALREADY HAVE IT! The ONLY person who should know your PIN is YOU! We will NEVER ask for your PIN under any circumstances. 

NEVER give out your personal account information to anyone who calls you, texts you, or sends you an email, especially if they promise you some kind of reward or reimbursement.

If you think your information may have been compromised, or if you suspect any fraudulent activity on your account, report it to us immediately so we can take action!

 
     

  RISK ALERT FROM THE BETTER BUSINESS BUREAU (BBB): BE CAUTIOUS ABOUT GIVING INFORMATION TO CENSUS WORKERS

 
 

With the U.S. Census process beginning, the (BBB) advises people to be cooperative, but cautious, so as not to become a victim of fraud or identity theft. The first phase of the 2010 U.S. Census is under way as workers have begun verifying the addresses of households across the country.

Eventually, more than 140,000 U.S. Census workers will count every person in the United States and will gather information about every person living at each address including name, age, gender, race, and other relevant data.

The big question is - how do you tell the difference between a U.S. Census worker and a con artist?

If a U.S. Census worker knocks on your door, they will have:
a badge,
a handheld device,
a Census Bureau canvas bag, and
a confidentiality notice.

The BBB offers the following advice and information: Ask to see their identification and their badge before answering their questions. Do not invite anyone you don't know into your home. Census workers are currently only knocking on doors to verify address information. Do not give your Social Security number, credit card or banking information to anyone, even if they claim they need it for the U.S. Census. Remember, no matter what they ask, you only need to tell them how many people live at your address. While the Census Bureau might ask for basic financial information, such as a salary range, you do not need to answer anything about your financial situation. The Census Bureau will not ask for Social Security, bank account, or credit card numbers, nor will employees solicit donations. Any one asking for that information is NOT with the
Census Bureau.Eventually, Census workers may contact people by telephone, mail, or in person at home. However, the Census Bureau will not make contact
by Email, so be on the lookout for Email scams impersonating the Census. Never click on a link or open any attachments in an Email that are supposedly from the U.S. Census Bureau.

For more advice on avoiding identity theft and fraud, visit www.bbb.org or click here to be linked to the article.

 
Fraud Alert: Risk alert from the better business bureau. be cautious about giving information to census workers.
 
     

  FRAUD ALERT: BOGUS PHONE CALLS & TEXT MESSAGES REPORTED

 

Fraud Alert. we have received reports of bogus telephone calls to members and non members.

We have received several calls from members and non-members reporting bogus telephone calls and text messages. The messages claiming to be from PortAlliance state that your account has been frozen, cancelled or compromised, and may ask for you to enter your account number and/or PIN. Bogus text messages reported read: "SUBJECT: NOTICE MSG: Your PORTALLIANCE FCU account is closed due to unusual activity, call us now at 1877xxxxxxx."

If you receive a text message claiming to be from PortAlliance, DELETE IT! Do not reply or respond in any way. If we call you, and you are unsure about the origin of the call - HANG UP! Call us yourself to ensure you are speaking with a PortAlliance representative.

 
     

  BEWARE OF PHISHING SCAM!

 

 

PortAlliance has been informed that a phishing scam has been detected that is targeting PortAlliance members and non-members. We are taking immediate action in getting the bogus website down and want to make you aware that this is a scam. The website looks similar to ours; however, when you look closely at the web address (URL), you can see that it is not!

The scam claims to offer a cash reward in exchange for your response to a survey, and asks for account information in order to "credit your account" with a reward. DO NOT ENTER your account information!

REMEMBER: PortAlliance Federal Credit Union will NEVER contact you requesting personal information - WE ALREADY HAVE IT!

Never give out your personal account information to anyone who calls you, texts you, or sends you an email, especially if they promise you some kind of reward or reimbursement.

 

warning. beware of a phony website made to look like portalliancefcu.com that is targeting members and non members for personal account information.

 
     
   
   
 

Remember: We will never call, email or text you requesting personal information-WE ALREADY HAVE IT! The ONLY PERSON who should know your PIN is YOU! We will NEVER ask for your PIN. 

Never give out your personal account information to anyone who calls you or sends you an email, especially if they promise you some kind of reward or reimbursement. If for some reason you think your account information has been compromised, please report it to us immediately so we can take action.

If you suspect fraudulent activity on your account, contact us immediately on our

   
   
   
  In an effort to protect you against FRAUD, PortAlliance Federal Credit Union has blocked electronic transactions (including but not limited to credit and debit card transactions) originating from the following countries:
 

Afghanistan
Columbia
Cuba
Egypt
Ethiopia

Haiti
Hong-Kong
Iran
Jordan
Kenya

Russian Federation
Sudan
Libya
Uzbekistan
Lebanon
Somalia
Syria
Yemen
Australia
Nigeria
Canada
Mexico
Romania
Italy
 

This list is subject to change anytime at the discretion of the credit union. Contact us to verify the most current information. 

 

Have you experienced any of the following:

  • Unusual or unexplainable charges on your bills
  • Phone calls or bills for accounts, products, or services that you do not have
  • Failure to receive regular bills or mail
  • New, strange accounts appearing on your credit report
  • Unexpected denial of your credit card

if so, you may be a victim of identity theft. Identity theft, or identity fraud, is a crime that can have substantial financial and emotional consequences. Take precautions with personal information; and if you become a victim, act immediately to minimize the damage.

The Office of the Attorney General is dedicated to assisting all Virginians to avoid becoming victims of an identity crime and providing them with the necessary knowledge in order that they may be proactive should they become a victim of identity theft. In that effort, we have published a booklet "How To Avoid Identity Theft – A Guide for Victims of Identity Theft" that includes helpful advice to avoid falling victim to identity theft as well as providing victims with information on the specific steps they can take when they become a victim of identity theft.

The following sites also offer guidance for both preventing and recovering from identity theft:

 

   
PEOPLE HELPING PEOPLE STAR P.O. Box 12719 STAR Norfolk, VA 23541-0719 STAR phone: 757.461.1796 STAR toll-free: 800.335.1796 STAR fax: 757.893.9144
 

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Copyright © 2010 PortAlliance Federal Credit Union. All Rights Reserved.

PortAlliance will never call you or email you requesting your personal information. Never give out your personal account information to anyone who calls you or sends you an email, especially if they promise you some kind of reward or reimbursement. If for some reason you think your account information has been compromised, please report it to us immediately so we can take action.